Privacy policy



Data collection / personal data

Personal data is collected, processed and used by the company BioSeedLab d.o.o., Britanski trg 4, 10000 Zagreb, as a data processing manager and protected as a business secret. BioSeedLab d.o.o. applies organizational, personnel and technical data protection measures. We treat personal data in accordance with the EU General Data Protection Regulation (2016/679). Your personal data will not be disclosed to third countries that are not obliged to apply the General Data Protection Regulation. Personal data is data that enables the identification of a natural person, and this primarily includes, name and surname, date of birth, telephone number, e-mail address, but also your IP address. The responsible service in terms of the right to personal data protection is the company BioSeedLab d.o.o., Britanski trg 4, 10000 Zagreb;


Your personal data will be stored in the system of BioSeedLab d.o.o. until the revocation of this consent. All personal data that we learn from you will be processed for the purposes described in detail below:

Contacts for informing about the product, service, information that is of interest to you only after placing an order via the Website for the purpose of that order / purchase;

For delivery of purchased products;

Implementation of marketing activities of the company BioSeedLab d.o.o. (informing about news in the offer, promotions and benefits), including delivery of our newsletter;

For the purpose of statistical data processing, purchase and delivery of products;

You allow access to your account on the Youtube Video, Facebook, Google+, Twitter, Instagram Recommendations to a Friend portal for the purpose of connecting and sharing content on the Website; and

For statistics via Google-owned tools.

We treat your collected personal information in a confidential manner. The data is strictly kept and is available only to employees who need these parameters to perform the job.


Data transmission / External services

Personal data, subject to legal requirements, is transferred to the following categories of recipients:

To service providers in the execution of orders;

Shipping companies, suppliers, payment institutions;

Credit assessment companies;

Service providers within communication systems; and

State bodies and institutions if prescribed by law or necessary.


Secure transfer of your data

In order to best protect the data we have stored from accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we apply appropriate technical and organizational protection measures. We constantly check the level of security in cooperation with security experts and adjust it to new security standards. The exchange of data from and to our websites therefore takes place exclusively in encrypted form. As a data transfer protocol, we offer HTTPS for our websites, using the latest encryption protocols.


Respondents’ rights

We will be happy to inform you below about the rights you, as a respondent, have free of charge.

Right of access: We will be happy to inform you whether we have and process any of your personal data and, if so, which ones.

Right to correction: If your personal data is incorrectly stored with us, of course we will be happy to correct it.

Right to Restriction: You may restrict the processing of your personal data in certain legal conditions. This is the case, for example, when you dispute the accuracy of your personal information that we hold.

Right to erasure: We will be happy to delete your personal data, regardless of our data erasure management, at your individual request if we are able to do so for legal reasons.

Right to object: You can object to the processing of your personal data that we carry out, which are based on the consideration of interests, if you give us specific reasons for this.

Right to withdraw consent: If you have given us consent to the processing of your data, of course you can withdraw it, without giving reasons, with effect in the future.

Right to data portability: We will be happy to make your personal data, which we received during the conclusion of the contract or giving consent and which are based on an automated data processing process, available to you or a third party designated by you in a normal and machine-readable format.

You can always exercise your respondents’ rights through the listed contact options or consult with us about the protection of your data. We are at your disposal at the e-mail address: